Malibu Pharmacy Ltd Privacy Policy Statement

Our commitment to safeguarding personal information and upholding privacy is paramount. This statement, aligned with the Data Protection Act (DPA) of 2019, serves to clarify how we gather, process, utilize, and securely maintain personal data. Furthermore, it seeks explicit approval for the processing of data, particularly concerning insurance and prescription-related matters. By endorsing this DPA statement, you affirm that you have thoroughly reviewed and understood its contents. You thereby consent to Malibu Pharmacy Ltd collecting, processing, and securely storing personal data in compliance with the Data Protection Act and other pertinent data privacy regulations.

Types of Personal Data Collected

• Contact Information: This includes details such as name, address, contact number, and email address.
• Identification Information: We might request government-issued identification documents like passports, driver's licenses, or social security numbers.
• Financial Information: Information pertaining to financial status, including bank account particulars and credit history, might be gathered.
• Insurance Information: Details concerning current and previous medical insurance coverage, including coverage specifics, might be required.
• Usage Information: Data concerning interactions with our website or mobile applications may be logged for analysis.

Utilization of Personal Data

We utilize personal information for the following objectives:

• Provision of Medical Prescription Services: This involves processing of medical prescriptions and issuance of medical advice.
• Claims Processing: Data is utilized to evaluate and process payments from medical insurance provider.
• Customer Support: We employ information to deliver assistance and support concerning medical prescriptions.
• Marketing: Information regarding our latest pharmaceutical products may be shared with you, subject to explicit consent.
• Compliance: Data is used to ensure adherence to legal and regulatory obligations.

Data Sharing

Personal data may be disclosed to third parties such as insurances, service providers, and regulatory bodies, as mandated by law.

Subject Rights

Data subject possess the rights to access, rectify, or delete personal data maintained by Malibu Pharmacy Ltd. Additionally, the subject retains the right to revoke their consent at any time. To exercise these rights, kindly contact our Data Protection Officer via the email address: dpo@malibupharmacy.co.ke

Data Security and Integrity

We implement rigorous security measures to safeguard personal data against unauthorized access, disclosure, alteration, or destruction.